Sometimes when a patient asks for a ‘change in meds’ I look at their chart, thick as a brick, and wonder what on earth to do given all we have done already. I tell the patient to hold on until I do a chart review. This usually involves a weekend afternoon when I reread the chart from beginning to present. As I do this I draw onto a single piece of paper a timeline of what meds were done and what happened, looking for patterns and ‘forks in the road’ where we tried “A” instead of “B”. It’s tedious work but it always gest me to see the forest for the trees and what is the logical next step. It never fails to come up with ideas. I place the paper in the ‘chart review’ folder. I pull them out when a patient with one has an appointment to add to it when changes are made.
I have another folder. When a long time patient with a chart review stops coming in I take the paper out of the ‘active’ folder and put it in the ‘inactive’ one. Sometimes patients disappear for years only to return and I move theirs back into the ‘active’ folder. However the majority of the inactive folder stay there. Some I know why: they have moved away or have died. The majority I don’t know why they didn’t return.
Whenever I open the inactive folder to place or retrieve a review I see the all names of the ones therein and remember them. Of the ones who have died there is no point in holding onto their reviews; they ain’t coming back. However I don’t throw them away. It is like a cemetery that I visit and see their grave stones.
The active patients know I have a chart review but the ones in the inactive file (dead or otherwise) do not. It doesn’t do the deceased any good that I still think about them from time to time. It does me some good I suppose. One of the premises of Jungian psychology is any encounter of the analyst with an analysand causes both to alter. I’ve learned and grown from these interactions. Sometimes I’ve suffered for it. I never know how much (if any) I effected them and their psyches. Some patients have been very trying if not hurtful to me but there were lessons learned and the suffering therefore has some meaning. I feel honored I was part of their lives, even if only for a little while.
In another drawer it a third folder, an older ‘patient cemetery’ of some patients I had back in the 90s when I had a pokey private practice in Chicago. Who knows what happened to them. I know the outcome of one of them: he killed himself. Afterwards his family tried to sue me. I hold onto this one’s chart review somewhat out of a sense of regret of what I could have done. His spirit lives on this way to remind me what I may have done wrong (if anything).
Every once in a while I think to throw out the chart review of the deceased and the ones I know are not coming back. But I hold onto them.
Most of us won’t be remembered past a few generations; it is nice to know someone remembers us for a little while.
36 comments
March 31, 2023 at 6:58 AM
wickedhamster
“it is nice to know someone remembers us for a little while.” Yeah, I feel that way about my police file.
March 31, 2023 at 7:06 AM
Urspo
Dear me! That doesn’t sound good. I thought the regularly expunge such shenanigans.
March 31, 2023 at 7:36 AM
Moving with Mitchell
I wonder if the FBI still has that file on me.
March 31, 2023 at 7:55 AM
Urspo
Another one! All the blogger-buddies and Spo-fans have such sordid lives.
March 31, 2023 at 7:50 AM
Steven
An unfortunate circumstance about being gay: no future generations to remember us. Perhaps I need to find more young doctors who have a similar filing system? And I better upload a dapper, smiling photo of myself to my online chart system.
March 31, 2023 at 8:54 AM
Urspo
Regardless of demographics the vast majority of people will be forgotten within a few generations. Even thems with children will disappear. Quick! < tell me the names of your eight great-grandparents!
March 31, 2023 at 9:17 AM
Steven
On my father’s side, there’s Gertrude, Laina, Edward and Gustav. On my maternal side, there’s Adolf, Walter, Irene and Beatrice.
March 31, 2023 at 8:14 AM
Old Lurker
This is why people have houses full of stuff.
My current favorite Internet psychiatrist has a rule of thumb that if any patient has more than three diagnoses, the diagnosis is trauma.
March 31, 2023 at 8:56 AM
Urspo
When I dictate an evaluation and it is lengthy and ‘patient confirms everything” I sit up and wonder.
People with a lot of diagnosis makes me wonder not about trauma but borderline personality or something like that.
March 31, 2023 at 8:58 AM
Robzilla
I’ll probably be remembered by my dentist for my lively personality. Or because I’m one of the few that looks forward to visiting him. Otherwise, no one has a file on me and I’m okay with that.
March 31, 2023 at 10:00 AM
Urspo
Patients who are immediately recalled by their dentist or doctor are usually very colorful/nice to make the stand out, or they are big pain in the neck types. lol
March 31, 2023 at 10:46 AM
DwightW.
Patients that haven’t died, or moved away, or just don’t like us, probably have changed insurance. I’ve had patients I thought were in love with me dump me over five dollars essentially. I salute your chart review. Litigation is always unpleasant, we can’t make our patients be 100 % compliant and , we must always remember their particular problem existed before they came to us , and was not created by us. I have no problem disposing of old deceased charts, Florida requires a “Secure” shredder which ain’t cheap.
March 31, 2023 at 11:13 AM
Urspo
Yes, I suspect the main reason folks don’t return is a change of insurance – or they feel better so stop treatment. The clinic talks from time to time about doing some sort of post-treatment survey but this doesn’t happen.
March 31, 2023 at 10:54 AM
Friko
There are few, a very, very few, who may or may not remember me. I was reading an internet self help/self recognise kind of thing today. My first and final thought was: They didn’t know any better themselves. And the next thought was: sorry if I didn’t get it right and messed up. But there’s nothing I can do about it now, so you’ll either have to forgive me or not, and keep blaming me. Time for you to grow up too.
March 31, 2023 at 11:14 AM
Urspo
My bottom line isn’t to be remembered but to do some good in the world before I die and disappear.
March 31, 2023 at 10:55 AM
Will Jay
When I go to the dentist the newer hygienists remark about the thickness of the file. If this continues, pretty soon the file will be older than a new hygienist.
BTW Kudos on diagramming out the patient file. I’ve found that with the advent of electronic medical records some docs aren’t fastidious about actually even reading the file ☹.
March 31, 2023 at 11:15 AM
Urspo
EHR are tedious to open and close previous notes; much more time consuming than flipping through actual pages. The chart reviews (which I keep separate from the EHR) gives me at-a-glance summaries of all done/not done and what maybe next to do.
March 31, 2023 at 12:26 PM
Parnassus
Some might be a little sketchy about preserving client files, but our real permanent record, Google’s, is thorough and immutable. –Jim
March 31, 2023 at 12:32 PM
Urspo
I think some of us hope to ‘live on’ by posts on line.
I sometimes think when I die, to leave up my blog for someone/anyone to find and read and enjoy
But this is WordPress. They could disappear at any day including my blog.
March 31, 2023 at 2:15 PM
janiejunebug
It must have been terrible to know that a family wanted to sue you and were holding you responsible for a suicide. Maybe they were the ones who didn’t help the person, or maybe he simply couldn’t be helped.
Love,
Janie
March 31, 2023 at 3:40 PM
Urspo
The main reason why psychiatrists are sued is over a suicide and the implication that person wouldn’t have died if the doctor has done something differently. It is something all shrinks have to deal with, especially when the patient is at risk for suicide to start with.
In every death nearly everyone looks back on the alleged what-if if this/that had or hadn’t happened this person would be alive. This is human nature; what could we have done differently? Often there are lessons learned but not necessarily something that would have stopped a death.
March 31, 2023 at 3:58 PM
David Godfrey
I wonder what happened to the records from the country doc where I was born, he did the delivery, and provided care until I moved away. He retired, his replacement committed suicide a few years later and the practice closed. The original doc died a couple of years ago at something like 101, he had been retired for 40 years.
March 31, 2023 at 4:33 PM
Urspo
A common report from patients is their previous doctor/office closed and they can’t get hold of anyone to get old records. This is considered a bad thing viz. not having a plan if there is a closure or sudden death – what happens to the records and follow up.
March 31, 2023 at 4:16 PM
Debbie W.
What an insightful post. Your “shrink stuff” posts are among my favorites. Reading this, I wonder if any of my doctors, past and present, put such effort into treatment, chart review, or even remembering their patients. I’d like to think that all doctors put such effort into their care, but I fear that isn’t the case.
Your level of care seems to be the exception rather than the rule.
April 2, 2023 at 6:10 AM
Urspo
Thank you
I don’t know how other doctors figure out what to do in a case that is decades long.
I work alone so I have no data to compare myself to others. I have long been curious how I compare.
March 31, 2023 at 7:52 PM
Richard
If you live long enough
you will become an old person
you will have a lot of knowledge
that will not be useful anymore
because those people are not here
Also, it is not even the same country
it looks different
I don”t know what to do with that.
You all are going to have to figure it out for yourselves.
My advice is protect as much country and water as possible.
April 2, 2023 at 6:11 AM
Urspo
Yes I often tell folks they will someday lord willing be an old person and how that will be depends a lot on what you do or not do now.
March 31, 2023 at 8:20 PM
Robert
Are paper files the norm?
April 2, 2023 at 6:12 AM
Urspo
No one does paper files anymore. The only ones who still do are the old ones who work alone/not part of a system.
April 4, 2023 at 12:21 PM
Robert
Artefacts of a bygone era, the paper files not the people, obviously 😎
March 31, 2023 at 11:36 PM
Richard
Phoenix, Arizona. Oh, poop.
Isn’t you guys that brought us this Kari Lake? Not to mention Paul Gosar and Kyrsten Synema?
You should be ashamed of yourselves.
What do you do all day long?
I don’t what will happen. Probably we will have to make space for you. We will do it, but Phoenix Arizona is looking like an asshole city.
April 1, 2023 at 12:47 AM
Richard
I will never know. Me and him, we decided to show up as twins.We knew it was a lie, but we did it anyway.
It was fun. We went to look around at places.
I was the gay one. But i never knew what he was thinking.
Anyway i loved him and when i try to explain this, they will probably shoot me.
April 1, 2023 at 8:33 AM
Pat
I like that you keep the old names around. I hope you don’t name your old machines. Otherwise you might feel compelled to keep defunct microwaves, ancient cars and
frizzled TVs in your orbit. Which could give an air of Miss Havisham to any abode.
April 2, 2023 at 6:13 AM
Urspo
Oh the horror. I see your point and there is truth in it.
April 1, 2023 at 8:51 AM
Lori Hawkins
I keep an active and inactive folder for physicians that have worked in our group. I get a bit melancholy when I add someone to the inactive folder.
April 2, 2023 at 6:14 AM
Urspo
A turnaround to the patient folders!
I was trained on the supposition a doctor stayed put and it was the patients who were ephemeral.
I often hear from patients who regularly change doctors but this seems more about change of insurance dictating such.